Aviation Ministry acts on IndiGo operational disruption, caps airfares to protect passengers
The Ministry of Civil Aviation has intervened amid concerns over unusually high airfares charged by certain airlines during the ongoing operational disruption. To protect passengers from opportunistic pricing, the ministry has invoked its regulatory powers to ensure fair and reasonable fares across all affected routes.
An official directive has been issued to all airlines, mandating strict adherence to prescribed fare caps. These caps will remain in effect until the situation stabilises. The move aims to maintain pricing discipline, prevent exploitation of passengers, and ensure that citizens in urgent need of travel — including senior citizens, students, and patients — are not subjected to financial hardship.
The ministry will closely monitor fare levels through real-time data and coordination with airlines and online travel platforms. Any deviation from the prescribed norms will attract immediate corrective action in the public interest.
